Thank you for visiting SoftwareStore. Please read this Terms Of Use, providing consent to document in order to have permission to use our services.
CONTACT
Address: X.Trikoupi 82 Kifisia Athens 14563 GREECE
Email: info@softwarestore.gr
Email: sales@softwarestore.gr
Tel. : (+30) 211 019 93 23
Terms of Use
The owner and operator of this website is the company called “SQUARE & CO.” PRIVATE CAPITAL COMPANY”
The headquarters of our company is located at:
X.Trikoupi 82 Kifissia Athens 14563 GREECE
Tax Identification Number: 801519504
Tax Office of KIFISSIA ATTICA.
G.E.M.I: 1538396201000
(1) Introduction
Before using this website, users are asked to read carefully and comply with the following terms and conditions (the other “Terms”) governing the use of our online store and the websites it contains, which are binding on all visitors and its users. The user of the website automatically accepts these Terms, if he chooses to register as a member. The use of our online store and the services we offer, requires unconditional acceptance of these Terms by users. In case a user disagrees with these Terms, please do not use this website.
Softwarestore.gr has the right at any time and without notice to revise, modify or remove these Terms unilaterally, in its sole discretion, of course updating this text for any changes or additions. It also reserves the right to adopt more specific terms of use, which are considered as a whole with these general Terms of Use, but in case of conflict between them the special terms of use prevail.
Any invalidity of any of these Terms does not invalidate the remainder. The non-exercise by softwarestore.gr of its rights deriving from these Terms, does not imply its waiver of these rights, nor does it imply tacit abolition of the Term. Softwarestore.gr is not responsible for violation of these Terms due to reasons of force majeure, such as earthquakes, fires, floods, extreme weather events, strikes, etc.
Each user uses this website at their own risk, and its content can in no way be construed as providing direct or indirect advice or prompting users to take any action.
(2) In General
The use of this website must be done exclusively for legal purposes and in a way that does not impede its use by third parties, and the visitor / user is obliged to use it in accordance with the law, good manners and these Terms and not performs acts or omissions that may cause damage or malfunction to it (website) or affect or endanger the provision of services by softwarestore.gr through it.
This website and the services offered through it are for adults only. Minors are not allowed to use or visit it, as well as to make transactions. Softwarestore.gr bears absolutely no responsibility for any visit to this website and its use by minors, as it cannot verify the identity of incoming users.
Softwarestore.gr tries to maintain and ensure the availability of the website and its content. Regardless of these efforts, the availability of this website depends on various factors such as the technical equipment of the users, the number of users trying to connect to the present website or the internet at the same time, etc. Softwarestore.gr is also entitled to maintains the website, even if this results in its downtime.
Softwarestore.gr is still entitled at any time and without notice to change the nature and content of this website, as well as to suspend or temporarily or permanently suspend its operation. The operation of this website may also be suspended or suspended for reasons beyond the control or will of softwarestore.gr
Softwarestore.gr makes every effort to ensure the accuracy, completeness, validity and clarity of the information and the general content of this website. However, softwarestore.gr does not guarantee, nor is it responsible to the users, for its security and content. website. The users of this website accept the inability of softwarestore.gr to control all its content and services offered through it. Furthermore, softwarestore.gr does not guarantee that, the use by users of the website, information, data or materials included in its content, do not infringe the rights of third parties.
(3) Limitation of Liability
Users who do not trust softwarestore.gr are invited not to visit or use this website or the services offered through it. Users are also advised to use anti-virus software, Trojan horses, time bombs, or other malicious programs and items. Softwarestore.gr is not responsible for deficiencies in the availability of products due to force majeure, weather, fire, suppliers’ strikes, illegal conduct of third parties and generally reasons not attributable to softwarestore.gr.
Softwarestore.gr is not responsible for the poor condition of the delivered products as long as it is not due to improper storage of the products by Softwarestore.gr and if all the precautionary measures that softwarestore.gr should have taken were taken.
Softwarestore.gr is not responsible for side effects and damages from the use of ordered products due to incorrect choice of products by the user, careless or incorrect use of the products, or the fault of the manufacturer, such as manufacturing fault, incomplete information or accompanying instructions the products, quality of construction, safety of materials and real defects. Our liability in the event of a defective product is limited to the obligation to replace it, provided that the product return conditions are met.
Softwarestore.gr is not responsible for any temporary or permanent inability to provide its services and for delays in the acceptance and execution of orders and delivery of ordered products for reasons not attributable to its fault, such as reasons of force majeure, extreme weather events, natural weather phenomena disasters, emergencies, strikes, fires, malfunctions of the cooperating courier companies, accidental deterioration or destruction of the products before delivery to the user and after they are sent for shipment, illegal interventions of the counterparty or third party, malfunction of the Payment Processing Provider (Bank, Every Pay) or the host service provider (Host Provider) or the Internet service provider (ISP) or the access service provider (Access Provider) or the user terminal equipment, incorrect provision of data by the user and generally for any incident that hinders the smooth fulfillment of its contractual obligations. The liability of the Company is limited to its obligations under the contract with the consumer and will make every effort to meet them, within a reasonable period of time.
The advice and information provided by users in response to questions from this website is completely valid and reliable, but is subject to the accuracy, completeness and truthfulness of the information provided by the user on the issue that concerns him, the characteristics of which (information) we are not in a position to do, nor do we have to confirm. In case, provision of untrue, inaccurate and / or incomplete information by the user, our Company is released from the responsibility for the validity of the advice provided to the user and from the responsibility for damage to the user from information inappropriate for his needs and / and advice.
Softwarestore.gr in no case is responsible for any claims of legal (civil and / or criminal nature), nor for any damage (positive, special, or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits , data, lost profits, financial satisfaction, etc.), which arises for users of this website, or for third parties, due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or information made available through it and / or any unauthorized interference by third parties with products and / or services and / or information made available through it. Furthermore, softwarestore.gr bears absolutely no responsibility for damage or harm, or infection by cyber viruses and / or other malicious programs, on the computer or other electronic medium used by a user / visitor to access this website, nor is it liable for damage related to non-execution, error, omission, interruption, defect, delay or operation or system line failure, etc.
This online store provides the content (eg information, names, photos, illustrations, etc.), products and services available through this website “exactly as they are”, without any warranty expressed or implied in any way. Also, softwarestore.gr does not guarantee that the content of this website and the quality of the services provided through it will meet the needs, requirements and expectations of its users. Any direct, consequential, incidental, indirect or consequential damages arising from access to or use of this website, do not create liability for softwarestore.gr, its executives, employees or associates.
This website, in order to facilitate and serve its users, may provide, inter alia, a link through “links” hyperlinks or banner ads, to websites and third party websites, for content, privacy policy, security policy, the completeness and quality of the services provided, or the terms of use, softwarestore.gr can not guarantee, nor is it responsible. The connection to these websites and web pages is the sole responsibility of each user / visitor. The above third parties, providers of these websites and websites, have the full (civil and criminal) responsibility for the security, legality and validity of the content of their websites and websites, excluding any responsibility of softwarestore.gr, as an indication of liability for copyright or any third-party rights. Consequently, users are required to contact the above third-party providers directly, for anything that arises from visiting or using their websites and webpages. Despite the fact that the users of this website accept that softwarestore.gr is neither obliged nor able to control the security and content of both the websites and websites as well as the services of third parties, to which it provides access, however it is entitled at any time to remove, modify or terminate any third party services or links to third party websites and webpages, if in its sole discretion the law or these Terms are threatened or violated.
(4) User behavior and obligations
Users are required to comply with all relevant Greek, European and International laws and regulations, including indicative and non-restrictive laws regarding the protection of intellectual property, protection of personal data, protection of competition, etc. Also users must make use of this website and the services offered through it in accordance with good manners and these Terms.
Users agree that they will not use this website to e-mail or otherwise transmit, or post, content that is illegal, harmful, threatening, offensive, defamatory, defamatory, vulgar, obscene, blasphemous, libelous, infringing on the privacy of others, showing empathy or expressing racial, ethnic or other discrimination, (such as inside information, proprietary and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), or infringing intellectual or industrial property rights, or other proprietary rights, containing software viruses or any other code, files or programs designed to interrupt, damage, or destroy operating equipment, software, or computer hardware. To the extent that it is possible to use this website on the wider internet, this should be done in accordance with the terms of the Netiquette Code of Conduct, and the use of practices contrary to this code is expressly prohibited.
The non-compliance of any user / visitor of this website with the applicable law and / or these Terms, provides the right to softwarestore.gr to take the necessary measures and take any necessary action to address this behavior. Thus, in such cases, softwarestore.gr, for example, has the right to prohibit access to services provided through this website or to delete, edit or move messages, of course respecting the principle of proportionality.
Every user / visitor of this website is still obliged not to take any actions or omissions that may harm or disrupt its operation and access to third parties, or that may jeopardize the provision of services offered by the softwarestore.gr through it. The use of the website in an illegal manner or in a manner contrary to these Terms, gives rise to an obligation to compensate softwarestore.gr, for any positive or negative damage suffered by the above behavior. Each user / visitor is also obliged not to provide false information about himself, not to impersonate any other person, not to send spam or group mail, nor multiple copies of messages, and not to collect information about other users of the website without their consent, including financial data and email addresses.
Any costs or compensation that softwarestore.gr may be required to pay, due to breach by a user / visitor of its obligations arising from these terms, shall be borne by the said user / visitor, who is obliged to pay them to softwarestore.gr immediately and without the latter having to go to court.
(5) Intellectual Property Rights
This Website and its content, including images, graphics, photographs, drawings, texts, texts, information materials, services and products, trademarks, trademarks, insignia, any form of data, software, unless otherwise stated for specific third-party rights, are intellectual and industrial property in softwarestore.gr and are protected in accordance with the relevant provisions of Greek and European law and international conventions.
Also, anything transferred, retransmitted or sent through this website is the property of softwarestore.gr, provided that such a thing is possible and legal Intellectual property is acquired without the need for any further wording and without the need for a contract or prohibition clause against its infringements.
Any copying, modification analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, rental, is expressly prohibited, storing, printing, creating a derivative work or misleading the public about the actual provider of the website and its content.
(6) Advertising and information messages
The website of our online store may include ads in any form, such as banners, text links and frames. Our Company respects the provisions of the current legislation on unfair competition and consumer protection (Laws 146/1914 and 2251/1994). In particular, we refrain from unfair commercial practices, respecting the laws that govern the operation of our online store, we act with professional conscientiousness, following the codes of conduct that bind our commercial activity, motivated by the excellent service of consumers through advanced technology services in a friendly environment. By adhering to high standards of professional integrity, we refrain from misleading commercial practices. We provide our prospective customer with all the essential information about our products, full information about their rights as a consumer and thorough information about the general and individual terms of transactions in order to make an informed decision before signing up with our online store.
Furthermore, we refrain from aggressive commercial practices in the promotion of our products, fully respecting the freedom of choice of our potential customers, ensuring that they are fully informed about their rights under the law or the contract between us.
Our Company, in the general use of commercial communications from the online store respects the professional rules that govern the independence, dignity and ethics of the profession, professional secrecy, honesty to customers and colleagues and the rules of ethics (art. . 7 PD 131/2003).
(7) Security
Softwarestore.gr recognizes the importance of the issue of security of personal data of users of this website and makes every reasonable effort, with the most modern and advanced methods, to ensure their security. However, users should be aware that sending confidential information via email is not the safest way to communicate, as there is always the risk of this information being read by third parties. Softwarestore.gr uses SSL encryption.
(8) Cookies
Like most websites, it also uses cookies, so that softwarestore.gr has access to certain information every time a user / visitor browses its online store. Without cookies it would be impossible for softwarestore.gr to offer to the users of this website important services such as, order status, storage of products in the basket, etc.
Cookies are alphanumeric files that are transferred to the hard drive of the computer of the users of a website and are used to keep statistics that are necessary to offer services such as those mentioned above. As well as to determine the popular websites or for marketing purposes and the user / visitor access to the website – website they want. Cookies do not pose a risk to the computer of the user / visitor of the website. If you do not want to collect information through cookies, you can configure your internet browser to delete the existing cookies on your hard drive and choose either to automatically reject all new cookies, or to ask any once a cookie is to be installed on the computer hard drive if he wants to reject it or accept it. However, users should be aware that choosing to decline cookies will make it more difficult or impossible to use parts and services of the website.
(9) Applicable law
The above terms are subject to Greek law and are interpreted accordingly. If any provision is deemed invalid or void by the competent Greek court, it ceases to be valid, without this affecting the validity of the other Terms. Any dispute arising from the use of this website or concerning these Terms is subject to the jurisdiction of the competent courts of Athens.
(10) Return Policy
The owner and operator of this website is the company called “SQUARE & CO.” PRIVATE CAPITAL COMPANY”
The headquarters of our company is located at:
Tax Identification Number: 801519504 Tax Office of KIFISSIA, ATTICA.
Returns:
Before returning the product, you must have previously contacted the service department of softwarestore.gr.
- The company must return the money within 14 days from the receipt of the cancellation request, regardless of the receipt of the products at our headquarters. However, the refund may be delayed if the company does not receive proof of refund.
- Returns should be made by courier company and not by post.
- If the product is in electronic form (license) and has been received by e-mail (email) it does not need to be sent back to be returned unless of course it has not been activated.
- In case of activation or use of the product or alteration of their original packaging, the return is not accepted.
- In case of invoice issuance, the return must be made with a delivery note. In case of invoice issuance, the return must be made with a delivery note
- The return must be made within 14 calendar days from the day of receipt and return conditions must be met (eg the product does not have to be opened and is in excellent condition for this reason we recommend sending it product in a suitable package – not an envelope.
- In case the return is not made within 14 calendar days from the day of receipt or some of the return conditions are not met, softwarestore.gr. has the right not to accept the products back and not to replace them.
The email address to which the products will be returned in electronic form (license) is: info@softwarestore.gr
The physical address to which the natural products will be returned is:
X.Trikoupi 82 Kifissia Athens 14563 GREECE
‘’ SQUARE & CO. PRIVATE CAPITAL COMPANY”
- In case of defective natural product or shipping error, we proceed to replacement or refund corresponding to the value of the products, following the following Return
Procedure:
- Pack and send the package with the products with the cooperating courier company of softwarestore.gr (SPEEDEX) and at the recipient’s expense. Inside the shipping package, you will have placed a note informing us of the problem that has arisen with the returned product, as well as the proof of purchase.
- If the return conditions apply, we will proceed with a relative replacement or credit of the corresponding amount in your bank account, Every Pay or credit if the initial payment was made in this way.
- In case the package arrives, and it is proved that the return conditions do not apply, the product will not be accepted. It will be returned to the customer and the shipping costs will be borne by him.
Return shipping costs:
The shipment of natural products is free of charge, regardless of the order amount and weight for all of Greece with Speedex or ELTA. In case the customer wants a transfer with his own carrier, he must inform “SQUARE & CO. PRIVATE CAPITAL COMPANY”
Right of Withdrawal:
The company must return the money within 14 days from the receipt of the withdrawal request, regardless of the receipt of the products. However, the refund may be delayed if the company does not receive the purchase receipt.
Order cancellation:
It can be done at any time as long as the products have not been shipped as long as the customer notifies in time. Otherwise, the refund regime listed in detail below applies.
In case of change at the customer's request:
The return must be made within 14 calendar days from the day of receipt and the return conditions must be met (eg the product must not be opened and in excellent condition. Therefore, we recommend sending it product in a suitable package, not an envelope).
Shipping can be done by courier company and not by ordinary mail.
The parcel you return must be accompanied by a photocopy of the receipt and the code or codes with which you want to replace it.
In case of refund, your bank account will be sent to us (in case the initial payment was made by deposit or cash on delivery) or we will credit your credit card if the initial payment was made in this way.
After the relevant inspection is carried out by the competent department and the return conditions are met, we proceed to its replacement or refund.
(11) Shipping Costs and Methods
(A) Electronic sending
The first option for sending products is in electronic form via e-mail, this concerns only the sending of an electronic license and is free of charge shipping costs.
(B) Electronic sending
For natural products softwarestore.gr cooperates with SPEEDEX A.E. and the following terms apply.
For shipment with delivery the next working day, the charge is set at € 2.40 (24% VAT included) up to 2 kg weight. For each additional kilo, the charge amounts to € 0.90 (24% VAT included).
Cash On Delivery
For each shipment with cash on delivery order, the additional charge is set at € 2 (24% VAT included).
* Shipping times may change due to unbalanced factors such as: non-immediate availability of the product, strikes, delays of transport companies, holidays, etc.
According to IATA regulations, the charge for each shipment depends on its volume and weight. In case the result of the volume measurement of the shipment (LENGTH X HEIGHT X WIDTH in centimeters / 5,000) is greater than the weighing weight, the charge is made according to the result of the titration. For shipments to Cyprus and Bulgaria, the maximum weight per shipment is 32 kg and each shipment can consist of only one piece.